MI Service Representative - HQ

  • Headquarters - Alexandria, VA
  • Full Time
  • Insurance
  • 2/12/2014
  • 880 S. Pickett Street
    Alexandria, VA 22304
  • Currently, we are interviewing for a Customer Service Representative at our Headquarters in Alexandria, VA. office. The primary responsibilities are to input new insurance applications into the database; service customer requests; add insurance quotes and secure new business coverage and to assist with general information about BoatU.S.

    The shift hours for the Customer Service Representative are Monday through Friday from 9 a.m. to 6 p.m. with some Saturdays required.
  • Required Qualifications:
    • Prior Customer Service experience - preferably in a Call Center environment
    • Proficiency in MS Office applications
    • Excellent data entry skills with high accuracy level
    • Excellent verbal and written communication skills
    • Excellent multi-tasking skills (listen & type at the same time)
    • Ability to maintain positive & professional demeanor at all times
    • Must be dependable and reliable
    • Must have or be able to obtain Property & Casualty License
    • Must have High School Degree or Equivalent

    Desired Qualifications:
    • Ability to retain and up-sell customers
    • Bi lingual (Spanish/English)
    • Have experience with computer-based data entry system
    • Be goal oriented
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