Currently, we are interviewing for a Customer Service Representative for our Jacksonville office. The primary focus will be 60% Insurance and Membership Sales, 25% Processing Customer Service Requests 10% Taking first reports for Claims and 5% Other Duties as Assigned. The Customer Service Representative will handle a high volume of incoming phone calls, process customer's requests, sell insurance policies, input customer's first report of claims, and assist with any information about BoatU.S.
The Customer Service Representative must be able to work flexible shifts between the hours of 9 a.m. - 6 p.m. Monday - Friday, including rotating Saturdays (9-5).
Required Qualifications include:
•Prior Customer Service experience - preferably in a Call Center environment
•Proficiency in MS Office applications
•Excellent data entry skills with high accuracy level
•Excellent verbal and written communication skills
•Excellent multi-tasking skills (listen & type at the same time)
•Ability to maintain positive & professional demeanor at all times
•Must be goal oriented, dependable and reliable
•Must have or be able to obtain 4-40 License
•Must have High School Degree or Equivalent
Come join a growing company with a relaxed atmosphere and friendly people that will keep you motivated. We are committed to an environment that will challenge and help grow your career. Boat America Corporation offers a competitive benefits package and generous 401(K) match.
Apply online at www.BoatUS.com/Employment
Or submit your resume with salary requirements to:
BoatU.S. Human Resources
EMAIL : HRMaureen@BoatUS.com
MAIL: 880 S Pickett Street, Alexandria, VA 22304
No relocation assistance will be provided
BoatU.S. is an Equal Opportunity Employer