Towing Service Agreements
BoatUS Towing Services provide a range of paid services to assist you on the water and on the road. Click the categories below to view and print BoatUS Towing Service Agreements for benefits and restrictions.
BoatUS On-Water Towing Service Agreement
This Agreement is applicable throughout United States, Canada, Bahamas and Reimbursement Worldwide.
BoatUS ON WATER TOWING provides a range of benefits and PAID SERVICES to an enrolled MEMBER in good standing, 24 hours a day, seven days a week.
Paid Services Include:
Payment for towing Member's disabled boat from the point of breakdown at sea to port of choice; at sea battery jumpstarts; delivery of fuel, engine fluids and basic engine parts to avoid a tow, subject to availability; soft ungrounding assistance; and towing the disabled boat immediately after breakdown from a restricted use dock to the Member's homedock or repair facility. A restricted use dock is one from which Member must move immediately, i.e. fuel or restaurant docks and docks without overnight facilities. Thirty days following initiation of, or upgrade to, Unlimited Gold Service Level, Paid Service includes payment of the cost to tow Member's boat from any dock or mooring to the Members port of choice not to exceed a total towing distance of 25 miles. All other service levels ($50, $150 and Unlimited) include payment up to 50% of the cost to tow the Member's disabled boat from an unrestricted use dock or mooring, i.e. home docks or marinas, for the purpose of repairs, thirty days following Membership initiation or upgrade in service level. Paid Services apply to any recreational boat owned, borrowed or chartered by the Member and includes 24 Hour Towing Dispatch Service.
Paid Services are available when using BoatUS Licensed Towing Company (TowBoatUS®) up to the SERVICE LEVEL on Member's card at the time of the breakdown or soft ungrounding. Service Levels include Paid Services up to $50, $150, UNLIMITED and UNLIMITED GOLD. UNLIMITED and Unlimited Gold Service Level Paid Services are provided for when the boat is disabled and towed within an UNLIMITED SERVICE AREA. An UNLIMITED SERVICE AREA is defined as at least 50 coastal miles (25 miles in any direction from a Licensed Company's port). Extended UNLIMITED SERVICE AREAS, 30 miles or more offshore, are available in many locations and can be found online at BoatUS.com/servicelocator or by calling the BoatUS Towing Department at 1-800-888-4869.
Restrictions and Exclusions to Paid Services.
Paid Services apply per Incident. An Incident is an event or series of events arising from the same breakdown. Member is responsible to pay expenses incurred in excess of Service Level active at the time of breakdown or soft grounding.
For non emergency assistance when a BoatUS Licensed Towing Company is not available, Member must contact 24 Hour Dispatch via VHF relay or 800-391-4869 prior to accepting assistance from another towing company. Upon authorization, Member is eligible for Paid Services up to $125 per hour from breakdown location to the nearest repair facility and soft ungrounding up to $10 per foot of boat length, up to Member's Service Level ($2,500 for UNLIMITED and $3,000 for UNLIMITED GOLD). If towing service is not available, BoatUS will contact a government agency. To receive reimbursement consideration, invoice must be submitted within 90 days.
In an emergency situation, Member must contact Coast Guard or a government agency immediately. This Towing Service Agreement is not a promise of rescue and is restricted to Paid Services which can be provided with equipment immediately available to the towing company. Paid Services will be provided during normal boating season and within the safe parameters of the towing company capabilities, but will not be rendered when the disabled vessel cannot be safely or reasonably reached or secured and/or properly serviced without damage or danger to either vessel or persons. This Towing Service Agreement is not an insurance policy and does not provide for liability or damages arising out of injury to persons, boats or property and may not be transferred or assigned to another party.
This Towing Service Agreement becomes effective 11:59 PM on the day of payment and does not apply to: pre-existing conditions, including but not restricted to, towing after disabled vessel is pushed away from dock or mooring; battery jump starts, dive service, and fuel delivery at a dock; towing from a repair or storage facility, for seasonal haul out or routine maintenance (with the exception of the Unlimited Gold Service Level), or for storm preparation; salvage, including but not restricted to hard groundings, or assistance requiring more than one vessel, pumps, divers, airbags or other special equipment; the cost of fuel or supplies; charges for escort, navigation assistance, search for lost vessels, retrieving anchors or other equipment; charges to repair, haul, launch, commission, decommission, moor, dock or other marina charges; U.S. or Foreign Customs Fees; when Member is a guest or paid captain on any boat; any boat used for commercial purposes; Paid Services being paid for by another company.
The Member is required to use care and diligence in the operation and maintenance of the boat. BoatUS may, at its sole discretion, withdraw Member's Service Level for abuses, including excessive use. This Towing Service Agreement expires concurrent with BoatUS Membership.
BoatUS TRAILER ASSIST Towing Service Agreement
BoatUS TRAILER ASSIST, for boat trailering breakdowns, provides a range of benefits to an enrolled MEMBER in good standing, 24 hours a day, seven days a week. TRAILER ASSIST includes PAID SERVICES up to $50, included with BoatUS basic Membership, or UNLIMITED TRAILER ASSIST. UNLIMITED includes payment to have Member's tow vehicle and/or boat trailer serviced on the road or towed to the nearest repair facility or safe location up to 100 miles from the breakdown location.
Paid Services include payment for:
- 24-Hour Dispatch Assistance – 1-800-391-4869 for calls in the United States and Canada.
- Towing – If either the towing vehicle or Member's boat trailer are disabled (or stuck at a ramp) while engaged in Trailering the boat, and cannot be serviced on the roadside, payment will be made for the vehicle and/or boat trailer to be towed to the nearest repair facility, or safe location.
- Flat Tire Assistance – Member's spare tire (mounted on a wheel) will be placed on the hub, or air will be added if the flat tire is not punctured while Trailering the boat. As an added benefit, after first thirty days of enrollment, flat tire assistance will be provided for a Member's boat trailer when disabled at its normally kept "home" location.
- Battery Boost – A service vehicle will provide a jump start if Member's towing vehicle will not start, leaving the towing vehicle and boat trailer stranded away from home.
- Fuel Delivery – A fuel supply will be delivered where possible, if Member's towing vehicle runs out of fuel while trailering Member's boat. Member is responsible for the cost of the fuel.
- Lockout – If Member's ignition key is locked within the towing vehicle, while Trailering Member's boat, a service person will attempt to gain entry into the passenger compartment.
Restrictions and Exclusions to Paid Services.
Paid Services apply to Member's boat trailer or towing vehicle when either suffers a breakdown while trailering the boat in the United States, Canada or Mexico. "Trailering the boat" is defined as towing the boat's trailer to and from the boat as well as using the trailer to move the boat. Member's "boat trailer" is defined as a boat trailer legally owned, registered, licensed and operated by Member for personal boating recreation. This Towing Service Agreement does not include: cases involving pre-existing conditions; vehicles, boats or boat trailers which are rented, borrowed or engaged in commercial activity; activities other than Trailering Member's boat. For Members with the Commercial On Water Service Level, TRAILER ASSIST services are expanded to include the specific boat registered and on-file with BoatUS, regardless of the operator.
In an emergency situation, Member must contact a government agency. This Towing Service Agreement is not a promise of rescue and is not an insurance policy and provides no indemnification for liability or damages arising out of injury to persons, vehicles, trailers, boats or property. Service Providers utilized by BoatUS are independent contractors and are not employees of BoatUS or its affiliates. Liability for loss, damage or unsatisfactory workmanship remains with Service Provider.
BoatUS will dispatch a Service Provider to complete the above listed Paid Services where available. If dispatch is not successful or the breakdown occurs in Mexico, Members with the Unlimited TRAILER ASSIST service level will have the option of having the boat trailer and/or towing vehicle towed to the nearest repair facility or safe location within 100 miles of the original breakdown and receive reimbursement for Paid Services up to U.S. $500. For tows over 100 miles, a maximum payment of U.S. $500 will be made for Members with Unlimited TRAILER ASSIST.
This Towing Service Agreement does not provide payment for: repairs; diagnosis; battery charging; the delivery or cost of parts to the disabled vehicle or boat trailer; more than one service vehicle; service at a repair facility; towing of the trailer from, or vehicle related breakdowns at, a Member's home, a storage facility or a repair facility; cases where insurance or other prepaid towing services are paying for the same incident; wreck removal due to highway accidents or other cause. Paid Services listed in this agreement may be restricted due to height & width restrictions of the vehicle, boat and or trailer and may vary based on State, Canadian Province and/or Federal Department of Transportation regulations.
This Towing Service Agreement is not intended to replace proper use and maintenance of Member's boat, boat trailer and towing vehicle. BoatUS may, at its sole discretion, withdraw this Towing Service Agreement for abuses including excessive use. This Towing Service Agreement becomes effective at 11:59 PM on the date of purchase and expires concurrent with BoatUS Membership.