Assistant Claims Adjusters

  • Headquarters - Springfield, VA
  • Full Time
  • Insurance
  • 11/7/2018
  • 5323 Port Royal Road
    Springfield, VA 22151
  • BoatU.S., a part of GEICO and the Berkshire Hathaway family of companies, is interviewing for full-time Assistant Claims Adjusters to work at our Springfield, VA office.

    Come work in our brand new facilities located on Port Royal, right off of Braddock Road and easily accessible from I-495. Our new facility offers an on-site fitness center, indoor café featuring gourmet meals, and a convenient Market Place for you to pick up snacks and drinks during the day. Our secured facility also has free parking.

    We are hiring for a January 28, 2019, start date
    Boaters and nonboaters are encouraged to apply!

    Starting annualized salary is $40,000.

    Pay increase to $42,500* after completing Company Certification
    *Must meet attendance and Certification Requirements
    (Typically six months after hire)

    Future salary increases, promotions and career growth available based on attendance and performance.

    The primary responsibilities include:
    • Taking first reports of new claim losses over the phone.
    • Processing 1st party property damage claims. This entails reviewing estimates and damage appraisals, policy language, preparing appropriate claims correspondence, and communicating coverage decisions to insurance customers.
    • Coordinating & dispatching salvage and towing assistance for insureds.
    • Reviewing file documents and notes to determine claim status upon telephone inquiries from customers. Delivering the status update to the insured and properly documenting actions taken.
    • Assisting with various claims related projects in between calls and file handling.
  • Candidate Qualifications:
    • Associate’s Degree or two years of college.
    • Customer service phone experience, preferably in a call center.
    • Highly organized with a proven ability to multi-task.
    • Strong attention to details.
    • Proven history of excellent Business Communication Skills (including active listening & business correspondence).

    Desired Qualifications:
    • Boating knowledge
    • Prior Insurance and/or claims adjusting experience
    • Property & Casualty Adjuster’s License
    • Bilingual (Spanish – English)

    Available Shifts
    The Claims Department operates from 7 a.m. to 11 p.m. Monday through Sunday.

    About BoatU.S.
    BoatU.S., part of GEICO and the Berkshire Hathaway family of companies, offers a range of insurance products and services to recreational boaters nationwide through GEICO Marine Insurance Company and Boat Owners Association of The United States (BoatU.S.) For more information visit us at or

    Our employees’ quality of life is important to us. Full-time BoatU.S. employees are offered a comprehensive benefits program*, including:

    • 401(k) plan
    • Medical, dental, vision and life insurance
    • Paid vacation days, holidays and leave programs
    • Tuition reimbursement
    • Employee assistance programs
    • Flexible spending accounts
    • Business casual dress

    *Benefit offerings for positions other than full-time may vary.

    BoatU.S. is an Equal Opportunity Employer. Background, criminal history and hair drug testing are required as part of our pre-employment process.

    How to Apply
    You will need an active email address and phone number. Email your resume, preferable as Word.doc files or PDF.
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