Customer Service Agents
- Headquarters - Alexandria, VA
- Full Time
- Customer Service
880 S. Pickett Street
Alexandria, VA 22304
BoatU.S., a part of GEICO and the Berkshire Hathaway family of companies, is currently interviewing for full-time Customer Service Agents to work at our headquarters in Alexandria, Virginia. The primary responsibilities of this position are to interact with customers and agents over the telephone, process assigned tasks to sell and service policies, and prepare written correspondence and other tasks as assigned.
We are hiring for a January 2018 start date
Starting annualized salary is $32,000
First increase to $34,000 after passing P&C exam and becoming licensed
(Typically 10 to 14 weeks after hire)
Second annualized salary increase after completing Company Certification
*Must meet attendance and Certification Requirements
(Typically 6 months after hire)
Future salary increases, promotions and career growth available based on attendance and performance.
The position hours are full-time (40 hours per week), Monday through Sunday shifts available, some shifts require weekends. Some shifts require evenings.
• Four year college degree or equivalent experience (preferably in customer service)
• Excellent telephone and written communication skills
• Must be able to complete and pass P&C Licensing - company paid training and testing material
• Intermediate typing and Windows software experience
• Ability to multi-task (listen & type at the same time)
• Dependable, reliable and motivated
• Must have a positive and professional demeanor
• Must have scheduling flexibility
• Prior call center experience
• Previous insurance experience
• Boating knowledge and/or experience
• Bilingual in Spanish and English
BoatU.S., part of GEICO and the Berkshire Hathaway family of companies, offers a range of insurance products and services to recreational boaters nationwide through Geico Marine Insurance Company and Boat Owners Association of The United States (BoatU.S.) For more information visit us at www.Geicomarine.com or www.BoatUS.com.
Our employees’ quality of life is important to us. Full-time BoatU.S. employees are offered a comprehensive benefits program*, including:
• 401(k) plan
• Medical, dental, vision and life insurance
• Paid vacation, holidays and leave programs
• Tuition reimbursement
• Employee assistance programs
• Flexible spending accounts
• Business casual dress
*Benefit offerings for positions other than full-time may vary.
BoatU.S.is an Equal Opportunity Employer. Background, criminal history and hair drug testing are required as part of our pre-employment process.
How to Apply
You will need an active email address and phone number. Email HRHolly@BoatUS.com your resume and salary requirements, preferably as a Word.doc or a PDF.