News
BoatU.S./Genmar
Women's Survey Finds Astute Shoppers
Nearly
one-third of women buying a boat did so on their own without their spouse or
significant other, according to the final results of a year-long Web survey
by BoatU.S. and Genmar, a major boat manufacturer. Women boat-buyers also did
their homework prior to purchasing a boat by visiting boat shows, reading boating
magazines and company literature and interviewing friends who own boats.
The
survey also found that a significant majority, nearly two-thirds, bought a boat
at a dealership and 59% shopped multiple dealerships prior to purchase to find
the best deal. A remarkable 81% knew or had a good idea what model, amenities
and price they wanted before shopping and 54% said the manufacturer's reputation
was the major factor in their decision. Some 31% responding to the survey were
first-time boat-buyers while 40% were trading up to get more space and amenities.
“Clearly,
there is a large segment of independent women who are buying boats and they
take the time to shop around. Boat manufacturers, dealers and advertising firms
should take notice and adjust their marketing strategies to reach out to them,”
said BoatU.S. Magazine Managing Editor Elaine Dickinson, noting that
“25% said they would walk away from any deal if they felt they were receiving
poor customer service.”
The
survey was posted this year at BoatUS.com/women with 25 multiple-choice questions
to help improve how women are treated when buying a boat. Over 400 participants
logged on to share their experiences in the boating market. The final results
are posted at http://www.BoatUS.com/women.
This
collaborative effort between BoatU.S., the consumer voice of boaters, and Genmar
Holdings, Inc., the Minneapolis-based manufacturer with some 16 boat companies,
is a first. Both organizations have launched initiatives aimed at drawing more
women into boating.
Genmar's
Senior Vice President of Marketing George Sullivan says the survey results “Will
help form a new sales training curriculum for Genmar's hundreds of dealerships
worldwide so those working to sell boats can better serve the needs of women
consumers.“ Genmar has launched a series of hands-on women's boat-handling clinics
through its network of dealerships.
Founded
in 1966, BoatU.S. has 575,000 members and sponsors major women's regattas, the
Women in Boating Web site at BoatUS.com, women's fishing seminars and sailing
conferences.
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