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Why
is it a good idea to record my boat information with the BoatU.S.
National Recall Alert Registry?
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The BoatU.S.
National Recall Alert Registry is a universal registration
site designed to put manufacturers in touch with owners when
safety defect recalls are announced. Boat and marine engine
defect recalls often involve serious safety problems that
must be corrected so that boats can be operated safely. Federal
law requires boat and marine engine manufacturers to use "reasonable
diligence" in maintaining lists of first purchasers,
so owner records are often incomplete, especially for used
boats. Consumers may never be notified when safety defects
are discovered.
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Why
is it so important to include my boat's Hull Identification
Number when I register? |
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Your boat's
HIN indicates the model and when it was built. Manufacturers
need this information to identify which boats that may be
defective. If your record does not contain your boat's HIN,
it is likely you will not be notified if a recall occurs.
If you don't know your boat's HIN when you first register,
you can add this information later!
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What
can I expect if I register? |
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Hopefully,
your boat will never be recalled and you will therefore receive
no recall notices from the manufacturer. However, if your
boat is recalled, the manufacturer will download your information
and you will receive a defect recall notice via certified
mail.
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Who
can look at the information I enter into the Registry? |
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Your ownership
information is private and may be accessed only by you, the
manufacturer of your boat or engine, and BoatU.S. Follow the
instructions on the registration page for setting up a personal
password. Manufacturers will be assigned passwords that will
allow them to access records involving only the boats they
build.
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I'm
moving. Should I change my address in the Registry? |
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Yes! Update
your record whenever you move or buy or sell a boat. That
way, your boat builder can contact you if a recall is initiated.
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I
just bought a new boat and sent my warranty card to the manufacturer.
Should I still register online? |
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Yes. That
way you will be doubly sure you will receive defect recall
notices.
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I've
sold my boat. What should I do? |
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Encourage
the new buyer to register so that recall information can be
passed along.
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When
must manufacturers recall boats? |
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The Federal
Boat Safety Act of 1971 requires marine manufacturers to recall
defective boats and marine engines when they do not meet federal
manufacturing standards (known as non-compliance defect) or
when they contain defects which "create a substantial risk
of personal injury." Safety defects are generally viewed as
traumatic conditions, which occur largely without warning
and which cause substantial injury or property damage. Companies
are required to recall boats or engines only when defects
are discovered within five years of construction. They may
conduct voluntary recalls of older boats but are not required
to do so, regardless of the cause of the defect.
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What
will happen if my boat is recalled? |
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The manufacturer
will send you a defect recall notice sent via certified mail.
The notice will contain a description of the defect, the risk
involved and how the manufacturer will correct the condition.
Depending on the nature of the defect, you may be warned not
to use your boat until it has been inspected and repaired.
Some defect recall repairs are relatively simple and you may
be given the option of making the repair yourself. Others
may be performed by your dealer or at the factory. By law,
recall repairs must be made at the manufacturer's sole cost
and expense.
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Where
can I find out information about boat and marine engine recalls? |
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The U.S.
Coast Guard oversees how recreational boats are built and
has the authority to require manufacturers to recall boats.
The Coast Guard's recall database may be accessed at their
web site, www.uscgboating.org.
Click on the "boat owners & manufacturers" icon. BoatU.S.
posts new recalls at www.boatus.com/recall
"New Recalls" as the Coast Guard publishes them monthly.
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What
can I do if I think my boat has a defect? |
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Report
your concerns to the manufacturer. If you are not satisfied
with the manufacturer's response, have your boat inspected
by a marine surveyor to determine the extent of the damage
and its possible cause. The surveyor can advise you on whether
the condition represents a non-compliance or safety issue.
Suspected defects can be reported to the U.S. Coast Guard
at 800-368-5647 or online at www.uscgboating.org. The BoatU.S.
Consumer Protection Bureau maintains a database of consumer
complaints about boats and engines. Call 703-461-2856 to see
if we have reports similar to yours on file. This could indicate
an overall pattern of problems.
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Will
the U.S. Coast Guard help me if I have a consumer complaint
that doesn't involve a recall? |
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No. The
Coast Guard can investigate only issues involving non-compliance
with federal construction standards or with "substantial
risk" defects involving safety. The BoatU.S. Consumer
Protection Bureau mediates consumer disputes on behalf of
BoatU.S. members and we are also partners with the National
Marine Manufacturers Association and the Marine Retailers
Association of America in the BetterBOAT dispute resolution
program. Call the Bureau, 703-461-2856, for information about
how these programs work.
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Where
can I find out information about boat manufacturing requirements? |
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The U.S.
Coast Guard develops and administers federal construction
requirements for hull identification numbers, horsepower and
weight capacities, flotation, fuel and electrical systems
and ventilation. A complete list of those standards may be
found at the Coast Guard's web site, www.uscgboating.org.
Click on the "boat owners & manufacturers" icon.
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