BoatUS Online Consumer Database Available

For 20 years now, the BoatUS Consumer Protection Bureau has maintained the only nationwide database of consumer complaints and safety information reported by boat owners, the US Coast Guard, manufacturers, marine surveyors and marine technicians.

“Whether you are buying a boat, trying to determine if a problem on your current boat is widespread, or just curious, we can help,” said BoatUS Consumer Protection Bureau Director Caroline Ajootian.

The database contains thousands of specific reports about boats, marine engines, boating products, dealers, marinas and related boating services as well as information about how, or whether, the companies involved responded to each complaint. Also included are manufacturer’s defect recall notices and safety alerts published by the US Coast Guard and a selection of service bulletins issued by boat builders.

The database can be searched by boat and engine make, model, year, hull number or serial number, or by the type of problem and they can also register a new problem.

To increase accuracy, BoatUS makes every effort to collect boat make and model information and hull and engine identification numbers. Having this data is vital because analysis often shows that problems are confined to specific models or a series of hull numbers.

Ajootian also cautioned, “We do not rate or evaluate boats, engines, marine products or services, so users should not expect to find an overall company report card. Also, boaters searching the database will most likely find reports about larger companies simply because large companies have more products on the water. Keep in mind that the presence - or absence - of reports is as much a reflection on market share, rather than the quality of a boat or lack of it.”

The database is located at http://www.BoatUS.com/consumer If you aren’t a BoatU.S. member yet, this Web site also gives prospective users the option of easily signing up as a member at a special online rate of only $19.00.