Claims Service Representatives
- Headquarters - Alexandria, VA
- Full Time
- Customer Service
880 S. Pickett Street
Alexandria, VA 22304
We are currently interviewing Claims Service Representatives to join our team. The primary focus will be to take first reports of new claims, answer claims related questions & provide status updates. The representatives will assist with various projects, calling Members when widespread damages are reported; transfer calls and assist with processing of tow only claims.
* Prior customer service experience
* Strong verbal & written communication skills
* Proficiency with MS Office
* A team player
* Ability to multi-task.
* Boating Experience and/or Knowledge
* Bilingual (English/Spanish)
This position has varied shifts totaling 40 hours a week, primarily Monday through Friday with required weekends and some holidays.