Claims Service Representatives

  • Headquarters - Alexandria, VA
  • Full Time
  • Customer Service
  • 2/12/2014
  • 880 S. Pickett Street
    Alexandria, VA 22304
  • We are currently interviewing Claims Service Representatives to join our team. The primary focus will be to take first reports of new claims, answer claims related questions & provide status updates. The representatives will assist with various projects, calling Members when widespread damages are reported; transfer calls and assist with processing of tow only claims.
  • Consideration Requirements:
    * Prior customer service experience
    * Strong verbal & written communication skills
    * Proficiency with MS Office
    * A team player

    Desired Qualifications:
    * Ability to multi-task.
    * Boating Experience and/or Knowledge
    * Bilingual (English/Spanish)

    This position has varied shifts totaling 40 hours a week, primarily Monday through Friday with required weekends and some holidays.

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