Service Representative

  • Headquarters - Alexandria, VA
  • Full Time
  • Customer Service
  • 8/31/2012
  • 880 S. Pickett Street
    Alexandria, VA 22304
  • The Service Representative will investigate and respond to customer insurance policy questions; add/issue endorsements (non bearing premium); and process and explain payment options. Providing Support to Underwriters includes: follow-up on correspondence, returned mail, suspense items and uploading documents.
  • The hours are 8 am to 5 pm, or 9 am to 6 pm, Monday to Friday & rotating Saturdays.
    Required Qualifications include:
    • Two or more years previous Customer Service experience – preferably in a Call Center environment
    • Proficiency in MS applications (Word & Excel)
    • Excellent verbal and written communication skills
    • Must be detailed oriented and highly organized
    • Must have or be able to obtain Property & Casualty License
    Desired Qualifications include:
    • Active Property & Casualty License
    • Excellent multi-tasking skills (listen & type at the same time)
    • Previous insurance experience and/or knowledge
    • Boating knowledge and/or experience
    • College Degree
    Come join a growing company with a relaxed atmosphere and friendly people that will keep you motivated. We are committed to an environment that will challenge and help grow your career. BoatUS offers a competitive benefits package and generous 401(K) match.
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