Customer Service Representatives

  • California Service Center/Vessel Assist - Costa Mesa, CA
  • Full Time
  • Customer Service
  • 5/7/2018
  • 2755 Bristol StreetSuite 250

    Costa Mesa, CA 92626
  • BoatU.S., a part of GEICO and the Berkshire Hathaway family of companies, is currently interviewing for Customer Service Representatives in our Costa Mesa, California location.

    The primary responsibilities of this position are to dispatch towers to our Members On-The-Water and On-the-Roadside over the phone, process towing cases and payments. Handle customer service calls, sign up, renew and verify Membership calls.

    The start date for this position is July 9th, 2018.

    The available shift is Wednesday - Saturday from 10:00 AM to 8:30 PM or Sunday – Wednesday 10:00 AM – 8:30 PM. Holidays required.

    Starting annualized salary is $32,000.

    First increase to $35,000* annually after completing company certification
    *Must meet attendance and certification requirements
    (Typically six months after hire)

    Future salary increases, promotions and career growth available based on attendance and performance.
  • Candidate Qualifications

    • Previous customer service experience
    • MS Windows experience
    • Previous phone experience in a business environment

    Desired Qualifications

    • Prior dispatch experience
    • MS Word, Access & Excel Skills
    • Boating knowledge and/or experience

    About BoatU.S.

    BoatU.S., part of GEICO and the Berkshire Hathaway family of companies, offers a range of insurance products and services to recreational boaters nationwide through Geico Marine Insurance Company and Boat Owners Association of The United States (BoatU.S.) For more information visit us at www.Geicomarine.com or www.BoatUS.com.
    Our employees’ quality of life is important to us.

    Full-time BoatU.S. employees are offered a comprehensive benefits program*, including:
    • 401(k) plan
    • Medical, dental, vision and life insurance
    • Paid vacation, holidays and leave programs
    • Tuition reimbursement
    • Employee assistance programs
    • Flexible spending accounts
    • Business casual dress

    *Benefit offerings for positions other than full-time may vary.

    BoatU.S. is an Equal Opportunity Employer. Background, criminal history and hair drug testing are required as part of our pre-employment process.
    How to Apply

    You will need an active email address and phone number. Email HRJustin@BoatUS.com your resume and salary requirements, preferably as a Word.doc or PDF.
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