Customer Service Specialist

  • Headquarters - Alexandria, VA
  • Full Time
  • Customer Service
  • 10/6/2017
  • 880 S. Pickett Street
    Alexandria, VA 22304
  • BoatU.S., a part of GEICO and the Berkshire Hathaway family of companies, is currently interviewing for full-time Customer Service Specialist to work at our Headquarter Office in the Alexandria, VA location.

    The primary responsibilities of this position are to dispatch towers to our Members On-The-Water and On-the-Roadside over the phone, process towing cases and payments, handle customer service calls, sign up, renew and verify Memberships.

    Starting annualized salary is $32,000 & the start date is May 14th,2018.

    The available shifts are:
    Wednesday through Saturday, 8 a.m. to 7 p.m. with one late shift — 10 a.m. to 9 p.m. — per week
    Sunday through Wednesday, 8 a.m. to 7 p.m. with one late shift — 10 a.m. to 9 p.m. — per week

    Future salary increases, promotions and career growth available based on attendance and performance.
  • Candidate Qualifications
    • Previous customer service experience
    • MS Windows experience
    • Previous phone experience in a business environment

    Desired Qualifications
    • Prior dispatch experience
    • MS Word, Access & Excel skills
    • Boating knowledge and/or experience


    About BoatU.S.
    BoatU.S., part of GEICO and the Berkshire Hathaway family of companies, offers a range of insurance products and services to recreational boaters nationwide through Geico Marine Insurance Company and Boat Owners Association of The United States (BoatU.S.) For more information visit us at www.Geicomarine.com or www.BoatUS.com.

    Our employees quality of life is important to us. Full-time BoatU.S. employees are offered a comprehensive benefits program*, including:
    • 401(k) plan
    • Medical, dental, vision and life insurance
    • Paid vacation, holidays and leave programs
    • Tuition reimbursement
    • Employee assistance programs
    • Flexible spending accounts
    • Business casual dress
    *Benefit offerings for positions other than full-time may vary.

    BoatU.S.is an Equal Opportunity Employer. Background, criminal history and hair drug testing are required as part of our pre-employment process.

    How to Apply
    You’ll need an active email address and phone number. You’ll need an active email address and phone number. Email HRHolly@BoatUS.com your resume and salary requirements, preferably as a Word.doc or PDF.
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