] ]

 
] ] ]
]
Welcome Guest ]
]
] ]

] ] ]
]
Site Navigation ]
]
] ]

] ] ]
]
Top 10 Recent Posts ]
View Last Post 1987 300 Sedan Bridge
Last Post By: PappyH
Forum: Sea Ray
Posted: June 13 2013 at: 10:53

View Last Post Trading Up
Last Post By: She Captain
Forum: Sea Ray
Posted: June 04 2013 at: 20:03

View Last Post Mainship 30 Pilot Canvas for Sale
Last Post By: Geraldine
Forum: Mainship
Posted: May 22 2013 at: 21:52

View Last Post Murray Chris Craft Constellations
Pages 1 2 3 4 ... 134 » 135
Last Post By: DMark
Forum: Chris Craft
Posted: May 17 2013 at: 16:33

View Last Post Maxum Links
Last Post By: RNR-Marine
Forum: Maxum
Posted: April 24 2013 at: 08:39

View Last Post Mariah links
Last Post By: RNR-Marine
Forum: Mariah
Posted: April 23 2013 at: 12:12

View Last Post Silvertons on the Chesapeake
Last Post By: BluesBarge
Forum: Silverton
Posted: April 22 2013 at: 18:01

View Last Post Sea Fox Links
Last Post By: RNR-Marine
Forum: Sea Fox
Posted: April 22 2013 at: 11:27

View Last Post Sea Hunt Links
Last Post By: RNR-Marine
Forum: Sea Hunt Boats
Posted: April 22 2013 at: 11:11

View Last Post Sea Boss Links
Last Post By: RNR-Marine
Forum: Sea Boss
Posted: April 22 2013 at: 11:02

 ]
] ]
   
Doral
 BoatUS Boat Groups/Manufacturer Forums>>Doral
Subject Topic: Doral Warranty Service Post ReplyPost New Topic
 
] ] ]
]
Author
Message Prev Topic | Next Topic 
Ernesto
"Seaman Recruit"




Joined: March 22 2006
Posts: 99
Posted: July 12 2006 at 21:51 | IP Logged Quote Ernesto

Just wanted to share my positive experience with JC Demers, warranty coordinator for Doral cruisers, who has been very helpful and supportive...

We bought our boat and the dealership soon went out of business. JC made it clear right away that we shouldn't worry and they'd take care of us. He was willing to let others do warranty on boat if necessary, and alerted us right away when a new dealer/service shop opened in town! A very stressful situation was made manageable.

Plus he usually replies within hours to our messages... very accessible.

Thanks! Keep up the good work! The boating industry needs more of this!



Edited by ruizsantana on July 13 2006 at 10:32
Back to Top Printable version View Ernesto's Profile Search for other posts by Ernesto
 
NHDoral
"Seaman Recruit"




Joined: November 02 2005
Posts: 91
Posted: July 15 2006 at 10:03 | IP Logged Quote NHDoral

I second that JC is a great guy. Really helps out to get things done.

 

NHDORAL



__________________
Back to Top Printable version View NHDoral's Profile Search for other posts by NHDoral Visit NHDoral's Homepage
 
Ernesto
"Seaman Recruit"




Joined: March 22 2006
Posts: 99
Posted: August 28 2006 at 15:23 | IP Logged Quote Ernesto

However, when JC is not around............... ...

I took the boat in to the shop for warranty and other work. They had it for three weeks, but couldn't get the warranty work done because of slow/no response from Canada. Apparently, JC was on vacation for a couple of weeks.

Thankfully they still were able to do other work that I was paying for. But now I have to take it back to them again soon, and I sure hope they'll give me a break on the haul-out fee next time! Would hate to have to pay that twice, given the circumstances.

Good news is JC is back and apparently they're taking care of everything for us.



Edited by ruizsantana on August 28 2006 at 16:00
Back to Top Printable version View Ernesto's Profile Search for other posts by Ernesto
 
NHDoral
"Seaman Recruit"




Joined: November 02 2005
Posts: 91
Posted: August 30 2006 at 19:16 | IP Logged Quote NHDoral
Ruiz, my offer is still there, If you trailer the boat here, we will work on it. lol.

Cheers Pal.


__________________
Back to Top Printable version View NHDoral's Profile Search for other posts by NHDoral Visit NHDoral's Homepage
 
Ernesto
"Seaman Recruit"




Joined: March 22 2006
Posts: 99
Posted: August 30 2006 at 21:09 | IP Logged Quote Ernesto
I'd love to be dealing with you Will. Wish it was a little closer.
These new people down here seem good though, at least they've said
all the right things up to now... let's see. Doral is shipping a few parts
and they'll take care of all the stuff at once. I'll let you know in a few
weeks how satisfied we end up being with the service.
The place is Marsh Harbor Marina, they're doing the service for
Dolphin Sales, the new dealer.
Back to Top Printable version View Ernesto's Profile Search for other posts by Ernesto
 
NHDoral
"Seaman Recruit"




Joined: November 02 2005
Posts: 91
Posted: August 31 2006 at 00:11 | IP Logged Quote NHDoral
I met dolphin at the dealer meeting. Nice bunch of guys.

Good Luck Pal! 

__________________
Back to Top Printable version View NHDoral's Profile Search for other posts by NHDoral Visit NHDoral's Homepage
 
 ]
] ]
 

If you wish to post a reply to this topic you must first login
If you are not already registered you must first register

  Post ReplyPost New Topic

] ] ]
]
  ]
Printable version Printable version
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot delete your posts in this forum
You cannot edit your posts in this forum
You cannot create polls in this forum
You cannot vote in polls in this forum
 ]
] ]

] ] ]
]
©2013, Boat Owners Association of The United States. All Rights Reserved.
This page was generated in 3.0313 seconds.		 Powered by SOOP Portal version Raven RC1
]
] ]